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Expanded issue template

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snipe 2017-09-29 15:55:58 -07:00
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.github/ISSUE_TEMPLATE.md vendored
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#### Please confirm you have done the following before posting your bug report:
- [ ] I have enabled debug mode
- [ ] I have [enabled debug mode](https://snipe-it.readme.io/docs/getting-help#section-step-1-enable-debug-mode)
- [ ] I have read [checked the Common Issues page](https://snipe-it.readme.io/docs/common-issues)
-----
#### Please provide answers to these questions before posting your bug report:
#### Provide answers to these questions:
- Is this a fresh install or an upgrade?
- Version of Snipe-IT you're running
- Version of PHP you're running
- Version of MySQL/MariaDB you're running
- What OS and web server you're running Snipe-IT on
- What method you used to install Snipe-IT (install.sh, manual installation, docker, etc)
- WITH DEBUG TURNED ON, if you're getting an error in your browser, include that error
- WITH [DEBUG TURNED ON](https://snipe-it.readme.io/docs/getting-help#section-step-1-enable-debug-mode), if you're getting an error in your browser, include that error
- What specific Snipe-IT page you're on, and what specific element you're interacting with to trigger the error
- If a stacktrace is provided in the error, include that too.
- Any errors that appear in your browser's error console.
- Any errors that appear in your [browser's error console](https://snipe-it.readme.io/docs/getting-help#section-step-2-enable-your-browsers-error-console).
- Confirm whether the error is [reproduceable on the demo](https://snipeitapp.com/demo).
- Include any additional information you can find in `app/storage/logs` and your webserver's logs.
- Include any [additional information](https://snipe-it.readme.io/docs/getting-help#section-step-3-check-your-app-and-server-logs) you can find in `app/storage/logs` and your webserver's logs.
- Include what you've done so far in the installation, and if you got any error messages along the way.
- Indicate whether or not you've manually edited any data directly in the database
**Please do not post an issue without answering the related questions above. If you have opened a different issue and already answered these questions, answer them again, once for every ticket.** It will be next to impossible for us to help you.